Privacy Policy

Effective Date: January 2025

Tennessee Eye Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at tneye.care.

This policy applies to information collected through our website. It does not replace or modify our Notice of Privacy Practices (HIPAA), which governs how we handle protected health information in our role as a healthcare provider.

Information We Collect

Information You Provide

When you interact with our website, you may choose to provide information such as:

– Name
– Email address
– Phone number
– Reason for your inquiry
– Appointment preferences
– Other information you include in contact forms or messages

We only collect information that you voluntarily submit through forms, email, or other direct communication.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

– Browser type and version
– Operating system
– Pages visited and time spent on pages
– Referring website or source
– General geographic location (city/region level)
– Device type

This information is collected through cookies, analytics tools, and similar technologies. It helps us understand how visitors use our site and improve the user experience.

How We Use Your Information

We use the information we collect to:

– Respond to your inquiries and requests
– Schedule appointments and provide patient services
– Improve our website content and functionality
– Communicate with you about our services
– Comply with legal obligations
– Protect the security of our website and users

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

– Remember your preferences
– Understand how you use our site
– Analyze website traffic and performance

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Analytics

We may use third-party analytics services (such as Google Analytics) to collect and analyze information about website usage. These services may use cookies and similar technologies to gather data about your visits to our site and other websites. This information is used in aggregate form to help us improve our website.

How We Share Information

We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who help us operate our website, process requests, or provide services on our behalf. These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose information if required by law, legal process, or government request, or to protect our rights, property, or safety, or that of others.

Business Transfers: If our practice is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal information with third parties for their marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website or electronic transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Choices

Contact Forms: Providing information through our contact forms is voluntary. If you prefer not to submit information online, you can contact us by phone at (800) 500-4667.

Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent. Visit your browser’s help section for instructions.

Marketing Communications: If you receive promotional emails from us, you can opt out by following the unsubscribe instructions in the email.

Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your personal information. To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Tennessee Eye Care
1798 Roane State Hwy
Harriman, TN 37748

Phone: (800) 500-4667
Email: info@tneye.care

Notice of Privacy Practices (HIPAA)

This website Privacy Policy addresses how we handle information collected through our website. As a healthcare provider, we also maintain a separate Notice of Privacy Practices that describes how we use and disclose protected health information (PHI) for treatment, payment, and healthcare operations. You may request a copy of our Notice of Privacy Practices by contacting our office.

*Last updated: January 2026*